After a Flood

  • Listen to NOAA weather radio, a battery-operated radio, or television for the latest emergency information. Use phones only for emergency calls. Stay away from damaged areas. Return home only when authorities say it is safe.
  • As soon as floodwater levels have dropped, it’s time to start the recovery process. Here’s what you can do to begin restoring your home.
    • If your home has suffered damage, call your insurance agent to file a claim.
    • Check for structural damage before re-entering your home to avoid being trapped in a building collapse.
    • Take photos of any floodwater in your home and save any damaged personal property.
    • Make a list of damaged or lost items and include their purchase date and value with receipts, and place with the inventory you took prior to the flood. Some damaged items may require disposal, so keep photographs of these items.
    • Keep power off until an electrician has inspected your system for safety.
    • Boil water for drinking and food preparation until authorities tell you that your water supply is safe.
    • Prevent mold by removing wet contents immediately.
    • Wear gloves and boots to clean and disinfect. Wet items should be cleaned with a pine-oil cleanser and bleach, completely dried, and monitored for several days for any fungal growth and odors.

Local contact and resources may be able to provide additional assistance. Look up your local contacts here. (link to Key Contacts map).